People Development & Training

We invest in our people and firmly subscribe to the Investors In People initiative.  We believe people are our competitive advantage and by prioritising a passionate, motivated and skilled workforce, we can deliver outstanding levels of customer service and solutions for our customers.  We recognise the need to attract, recruit and retain employees with the attributes and experience necessary for the continued development of our business.

Our employees are at the heart of our business.  They allow the business to operate efficiently, enabling it to innovate and adapt to the changing needs of the environment.  We therefore understand the importance of training and development, fostering talent and supporting people at every stage of their careers.  Training and development is central to our business ethos.

Our annual Performance and Development Review is a vital part of our strategy for ensuring the continued learning and development of our employees.  Through the results of the PDR we produce an annual training and development plan which provides a broad range of learning opportunities designed not only to improve technical but also management, interpersonal, problem solving and decision making skills.

Our commitment to the training and development of our employees makes full use of our internal staff market, offering real opportunities for promotion and further career progression.